Budget Prep for Next Year
Originally published in Contact Center Pipeline, June 2015 Summer in the northern hemisphere is just about here, and that means warm weather, vacations and the opportunity to enjoy the great outdoors. For those of us running contact centers, it also means that budgeting season has arrived. It will be months before it all gets finalized, but those with fiscal years beginning in January have already started with the preparations (or will be shortly). While it can be one of th